Beloved Scents Cleaning values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details.

1. Information We Collect

We may collect the following information when you use our website, contact us, or book our services:

• Name, address, and contact details (phone number, email).

• Payment information (if applicable).

• Details about your cleaning service needs.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our cleaning services.

• Contact you about your booking or enquiry.

• Process payments and send invoices/receipts.

• Improve our services and customer experience.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. We may share details only when required to:

• Comply with the law.

• Process payments securely through trusted providers.

• Deliver our services (e.g. providing your address to our cleaning staff).

4. Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no method of electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Request access to the information we hold about you.

• Correct any inaccurate information.

• Ask us to delete your details when they are no longer needed.

6. Cookies & Website Use

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings if you prefer.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
📧 amie@belovedscents.com.au
📞0427225354